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Smart Meters

Smart meters can save you money and provide more detailed information on your energy consumption. If you have rooftop solar, then a smart meter is a must!

smart meter

Smart Meter

What is a Smart Meter?

Smart meters are digital electricity meters that measure the electricity used by your home or business at 30-minute intervals and sends that consumption data to meter service provider over the 4G network.

Once a smart meter is installed, there’s no need for a meter reader to visit the property.

In contrast, older-style electricity meters with a dials and rotating discs only measure accumulated energy consumption and only display the total electricity used at any time, typically between the three-monthly manual readings.

Digital interval meters can also record electricity consumption in 30-minute intervals, but unlike smart meters they aren’t able to communicate to the metering provider. Interval meters do allow time-of-use pricing, but they still need to be read or have the information downloaded manually.

Smart meters are standard in Victoria due to a mandatory rollout but are less common in other states.

However, since December 2017, federal regulations require that all new meter installations or replacements be smart meters.

smart meter

A smart meter

Why should I get a smart meter?

Switchboard Upgrades

Reveals more detailed energy consumption and solar PV export data (compared to old accumulation meters), which could help you find ways to be more energy efficient

Switchboard Upgrades

Lets you connect or disconnect remotely, avoiding delays when moving or swapping electricity retailers

Switchboard Upgrades

Allows better monitoring of the quality of electricity supply, including outages

Switchboard Upgrades

Could let third parties help customers analyse the data to find cheaper electricity plans

Switchboard Upgrades

Offers the customer a wider range of payment and pricing options, such as flexible or time-of-use pricing

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Reveals usage data to assist when designing suitable solar and battery systems

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May allow customers to trade their energy in the future.

Smart Meters

Electricity Usage

How do I access information about my electricity usage?

Very few customers access their smart meter consumption data. In fact, an industry insider told us that only around one percent of all customers in Victoria do so.

This could be because, while smart meters do generate more detailed data on electricity supply and export, the meter itself doesn’t display this information for the household.

Instead, customers can only access this information through a third party – their electricity retailer or distributor – or by investing in an in-home display.

In Victoria there are incentives available under the Energy Saver Incentive scheme to support the installation of in-home displays.

According to the Victorian Energy Saver site site, worldwide trials have found in-home displays helped consumers reduce their energy consumption from between 5 and 15%.

These devices show in real time

Some retailers let customers view their energy consumption data via their online account or through an app (e.g. Powershop, Origin, AGL).

Others (e.g. Energy Australia, Dodo) require you to make a special request for that information and will send it later via email.

How can a smart meter save me money?

There’s a pattern to how we consume energy. High energy use times are weekday mornings, afternoons and evenings. Unsurprisingly, low energy use times are overnight when we’re all sleeping.

If a large number of electricity customers shift their energy use to off-peak times, there’s less need for expensive upgrades as the current network infrastructure can be used more efficiently. These off peak times can be used to heat storage water tanks, underfloor heating or run swimming pool equipment.

Beyond regular or flat-rate pricing tariffs, retailers offer flexible pricing plans or time-of-use tariffs to customers with interval and smart meters to incentivise customers to use cheaper, off-peak energy.

How do I access information about my electricity usage?

A typical flexible pricing plan operates across three time periods – peak, off-peak and the shoulder. It could look like this, but they vary widely in both pricing and times.

For more information on upgrading your home to a smart meter, click here to contact us.

Smart Meters

Peak

2pm–8pm weekdays (not public holidays)

Smart Meters

Shoulder

7am–2pm, 8pm–10pm weekdays; 7am–10pm weekends and public holidays

Smart Meters

Off-peak

10pm–7am every day

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We recently had the pleasure of working with Richard, a fantastic Level 2 electrician and a certified solar specialist. His professionalism and expertise were evident from the start. Richard provided us with invaluable advice on solar and battery systems, ensuring we understood every aspect of the installation and maintenance process.What truly sets Richard apart is his dedication to educating his clients. He doesn’t hold back on sharing his knowledge, making sure we felt confident and informed about our decisions. Thanks to Richard, we now have a reliable and efficient solar setup that meets all our energy needs.We are extremely happy with the work Richard has done for us and highly recommend his services to anyone looking for a skilled and knowledgeable electrician. Thank you, Richard, for your outstanding service!
Service was swift and of highest quality. Richard went out of his way to source parts and fix our electrical issue immediately. He went above and beyond expectation and removed old, broken parts from our property. Both he and his assistant were punctual and reliable and incredibly efficient.
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Richard and the team at Innogy Electrical have helped me out on a number of jobs including level 2 and C-Bus programming. Always a pleasure working with you guys! 🤙
The Innogy team installed our Tesla charger, which included a much needed upgrade to our meter panel and upgrade to a 3 phase cable system. Rich and team were very knowledgable, well-presented, and friendly. We are very happy with the end result. Highly recommend!
Rich and his team from Innogy Electrical Services installed a 8.7KW Enphase Solar Panel system. He talked us through the benefits of the various systems and we landed on a micro inverter system with enough capacity to cover our house usage, Ev charger, and pool system. Communication was prompt, installed to schedule and pricing transparent. The team did a fantastic job of internal routing of the cables and left the place spotless. A highly professional company and will definitely use them again.
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